Intelligent Training Service For Management Training in SMEs

The work to be done during the InTraServ project can be summarised as follows. First of all, all partners will focus on SMEs training needs and on the knowledge domain that will be covered by the training service (the managerial training). Activities of learning material preparation and system customisation will be planned and will start, contemporarily, after this activity.

Courses will be divided in learning objects: small training modules covering a little set of specific arguments. They will be indexed using metadata and ontologies. One course related to Business Decision will be implemented and translated in each partner language.

Contemporarily, the existing training platform will be customised by integrating a business game already available as outcome of an other research project. The platform will be installed on a centralised server and the InTraServ service will start.

A detailed evaluation plan will be defined and made ready at the start up of the service. The experimentation phase will start in SME environments by applying such plan and by letting experts collect empirical data in order to evaluate at what extent InTraServ is able to fulfil training requirements. Basing on experimentation results, a sustainable business model and the related business plan will be defined.

All trial results will be disseminated through the European Community by joining clusters of similar projects. To extend the results to the scientific community, the submission of papers to conferences on the theme is planned.

The following diagram depicts the subdivision of the work in workpackages and the time scheduling of each one of them. The subsequent list will describe objectives of each workpackage.

WP1
Gathering of partner SME needs concerning expectations for the proposed computer-based training environment and planning of activities to be done during WP2 and WP3

WP2
Formalisation of the domain ontology (for the select domain), production of all learning material in form of atomic web-deliverable learning objects and indexation of such objects through metadata.

WP3
Customisation of the actual InTraServ prototype by integrating business games individuated during WP1. To start up the InTraServ training delivery service.

WP4
Measurement of InTraServ performances, evaluation of economic and pedagogical benefits of the innovative InTraServ approach to training, assessment of  employee and managers satisfaction.

WP5
Dissemination of the know-how resulting from the trial of InTraServ through the submission of technological, pedagogical and economic papers to conferences and workshops on the theme. Planning of the exploitation of InTraServ results.

WP6
Assuring the quality of InTraServ results monitoring activities during the whole project at fixed milestones

 
Centro di Ricerca in Matematica Pura ed Applicata
Questions about InTraServ can be sent to: info@intraserv.org
Last Update: 04-02-03.